Frequently Answered Questions

What is EasyCoin?

EasyCoin is an easy-to-use, browser-based Bitcoin wallet. We aim to provide usability and security at the same time.

Are there any fees on EasyCoin?

We do not charge any fees except for the transaction fees on the Bitcoin network.

Is EasyCoin easier than the standard bitcoin.org client?

EasyCoin is as simple and easy as possible. We have a very minimalistic interface which should be easy to understand for most people.

Is it more secure than the standard bitcoin.org client?

With the standard bitcoin.org client you will need a lot of knowledge about how to protect your wallet.dat file, which is basically impossible for most normal people who do not run multiple PCs, virtualization software, encryption tools, etc.

Also, if you do not do regular backups on the standard client, there is a high risk of losing your coins. On EasyCoin we take care of all that — protecting your Bitcoin funds while all you have to do is keep your password and (optionally) your transaction PIN in a safe place.

How does EasyCoin protect my bitcoins?

We use encrypted Bitcoin wallets, hard-disk encryption, SSL certificates, and a hardened web server for maximum security of your Bitcoins. We also perform daily encrypted backups to different offsite locations worldwide.

Most bitcoins are not even stored on the web server — we store them in an offline wallet that is impossible to hack.

What happens if I lose my password?

Do not lose your password or transaction PIN! We do not have password recovery functions for security reasons (most accounts get hacked these days using weak password recovery functions).

We recommend you write down your password — and, if enabled, your transaction PIN — on a piece of paper and store it securely.

Can I get a new bitcoin address?

To keep it simple we only support one address per account, but you are free to open as many accounts as you wish!